Delivery Policy:
Our online store, AGWA Arabia, is dedicated to ensuring a seamless and reliable delivery experience for our valued customers. We offer efficient shipping services with a range of delivery options, including both standard and expedited shipping, tailored to meet your specific needs.
Our order processing typically takes 1-2 business days, and delivery times may vary based on your location. Our top priority is to ensure that your products are securely packaged and reach you in pristine condition.
Within the UAE, we provide free shipping on orders totaling 250 AED or more. For orders under 250 AED, there is a shipping charge of 20 AED within the UAE. Customers can expect to receive their orders within 3 to 4 working days at their doorstep. For destinations outside the UAE, the shipping time for readily available items is 8 to 10 days. Customized orders, on the other hand, have a shipping time of 21 days.
Additionally, we offer order tracking services, allowing you to stay informed about the progress of your delivery. While we make every effort to meet our estimated delivery times, unforeseen circumstances can occasionally lead to delays. Please rest assured that our customer support team is available to assist with any inquiries or concerns related to your delivery. We appreciate your choice to shop with us online and eagerly anticipate the opportunity to provide you with exceptional service.
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